Waterloo Times

The VA Iowa City Health Care System Iowa scheduled 41,661 pending appointments across its locations during the period ending August 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 35,911 had a wait time of 30 days or less (86.2%) and 5,750 appointments (13.8%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Iowa City, IA	18,089	14,051	4,038
Quad Cities, IA	7,064	6,686	378
Quincy, IL	2,208	2,129	79
Waterloo, IA	1,783	1,683	100
Galesburg, IL (Lane A. Evans)	1,621	1,584	37
Dubuque, IA	1,659	1,415	244
Cedar Rapids, IA	2,126	2,079	47
Ottumwa, IA	2,054	2,037	17
Sterling, IL	622	538	84
Decorah, IA	518	481	37
Coralville, IA	2,094	2,027	67
Linn County, IA	18	18	0
Iowa City, IA - Mobile	22	10	12
Davenport, IA	245	244	1
Iowa City South Clinton Street, IA	1,538	929	609