Waterloo Times

Social distancing is the new normal as COVID-19 continues to spread nationwide, but paramedics and first responders that are dispatched to help those who are sick and injured do not have that luxury.

The number of people infected by the virus is growing in Iowa and paramedics and protocols have now been put in place to keep them safe, according to The Courier.

Before first responders arrive on scene, dispatcher's now ask qualifying questions to determine whether the injured person may have COVID-19.

They ask whether the person in need of assistance has a fever or any respiratory issues. They also ask if the person has traveled outside of their given area. If there are no COVID-19 symptoms, paramedics will arrive with gloves and eye protection gear.

If it's determined that the sick or injured person is showing signs of having the virus, first responders will make sure to wear protective masks and gowns.  

They will also put a protective mask on the person they are there to help.  

The hospital where the patient is heading will also be notified that an ambulance is en-route with a person exhibiting signs of being infected with the virus, according to The Courier.

Jason Hernandez, Waterloo Fire Rescue’s medical officer, said they have noticed a drop in less serious calls since the pandemic started.

"I think part if it is people are paying attention that they probably shouldn’t go to the hospital for every little thing, and they are going to try to stay at home and manage,” Hernandez told The Courier.

Firefighters and paramedics in Waterloo have enough personal protective equipment but supplies are limited.

Waterloo Fire Rescue has been reaching out to national vendors and smaller vendors to secure PPE for their staff.

The community is also pitching in and giving their supply of PPE's to first responders.  

Fire crews practice social distancing in the firehouse and medics are having their temperatures checked before and after their shifts end.